SITARANOV (“SITARANOV,” “we,” “us,” or “our”), a SITARA NOV GROUP company, provides customer acquisition and growth services. This policy explains our practices for personal information processed through this website and related business communications.
1. Scope
This policy applies to information collected through sitaranov.com, our enquiry and strategy-call forms, and direct communications with SITARANOV. It does not govern third-party websites or services that have their own privacy policies.
2. Information We Collect
Depending on how you interact with us, we may collect information you provide such as your name, company name, business website, industry, country or location, email address, phone number, growth challenges, services of interest, business goals, and the content of messages you send us.
We may also collect limited technical and usage information, such as IP address, browser/device information, referring pages, pages viewed, approximate location derived from IP, and interaction data, when our hosting, security or analytics tools provide it.
3. How We Use Information
We may use personal information to respond to enquiries; evaluate and prepare for strategy calls; provide, operate and improve our services; manage customer and prospect relationships; send service-related communications and, where permitted, relevant business-development communications; protect our website and systems; maintain records; measure website performance; and comply with legal obligations.
Where privacy law requires a legal basis, we rely as appropriate on consent, steps requested before entering a contract, performance of a contract, compliance with legal obligations, and our legitimate interests in operating and developing our business, provided those interests are not overridden by applicable rights.
4. How We Share Information
We do not sell personal information for money. We may disclose information to vendors and service providers that support hosting, email, CRM, scheduling, analytics, security and other business operations; to professional advisers; in connection with a corporate transaction; or when disclosure is required or permitted by law. Providers are expected to process information for the services they provide to us and subject to applicable contractual or legal obligations.
5. Cookies & Analytics
Our website may use essential cookies and similar technologies for security and functionality. If we introduce non-essential analytics or advertising technologies, we will provide notices or consent controls where required by applicable law. Browser settings may allow you to restrict cookies, although doing so can affect site functionality.
6. Communications
If you request information or a strategy call, we may contact you about that request. Where permitted by law, we may also send relevant business communications. You can ask us to stop marketing communications at any time by using an unsubscribe mechanism where provided or contacting us directly. Transactional or service communications may still be sent when necessary.
7. Your Privacy Rights
Depending on where you live and the law that applies, you may have rights to request access to, correction of, deletion of, or a copy of your personal information; object to or restrict certain processing; withdraw consent where processing is based on consent; or complain to an appropriate privacy regulator. Some rights are subject to legal exceptions and verification requirements.
Residents of jurisdictions including the United Kingdom, Canada, Australia and certain U.S. states may have additional statutory rights. We will evaluate requests under the law applicable to the requester and our processing activities rather than assuming every privacy regime applies in the same way.
8. International Transfers
SITARANOV serves businesses in multiple countries and may use service providers located in different jurisdictions. As a result, information may be processed outside the country where it was collected. Where required, we use appropriate safeguards for international transfers.
9. Retention & Security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including relationship management, legal, accounting, security and dispute-resolution needs. Retention periods vary according to the type of information and context.
We use reasonable administrative, technical and organizational measures intended to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure.
10. Children
Our website and services are intended for businesses and are not directed to children. We do not knowingly seek personal information from children through our strategy-call process.
11. Changes to This Policy
We may update this policy as our website, services or legal obligations change. The effective date at the top of this page indicates the latest version.
12. Contact Us
For privacy questions or requests, contact SITARANOV at [email protected] or +1 (217) 441-4191. To help us respond to a privacy-rights request, please describe your request and the jurisdiction in which you reside.